Straight answers.

Nova is an AI home screen that watches connected sources, catches what matters, preps the next move, and — the moment you tap approve — executes it. It is not a chatbot. Free AI waits for prompts. Nova prepares and acts on your approval.

Nova watches signals you've allowed (a forwarded email, a shared calendar, a saved reminder) and turns them into small cards with a clear next move. You approve. Free AI waits for you to ask.

No. Nova is a web app you save to your home screen. Under a minute, no app store. It looks and feels native on iOS and Android.

The Starter Bundle drops on first sign-in with a guided setup. Once you add a signal — an email forward, a calendar file, or a manual capture — Nova surfaces its first real card, usually within the hour.

Yes. Free Preview includes manual capture, .ics calendar import, email forwarding, approvals, and the full audit log. No card needed to start.

Account → Billing → Cancel. Two taps. Nova keeps working until the end of your paid period, then reverts to Free Preview. No dark patterns, no cancellation calls.

Yes — a 30-day money-back guarantee on your first paid subscription payment, no reason required. Full policy at /refunds.

Personal is the free-source tier: forwarded email, .ics calendar, manual capture, watchers and in-app briefings — no direct mailbox connection. Plus adds direct connections (Gmail, Outlook, calendar, WhatsApp) with 1 connected account included, up to 3 with add-ons, plus send-on-approval and the WhatsApp briefing. Business includes 3 accounts (up to 10) and adds social channels — LinkedIn, Instagram, Messenger, Telegram. See /pricing.

Yes — Custom Build is a once-off engagement for something the standard tiers don't cover, with an optional Keep-Alive plan to keep it running. It starts with a scoping call, not a checkout. Details in the Custom Build section on /pricing.

Not yet. Monthly is live in every supported currency today. Annual pricing is built but switched off until the annual prices exist in our billing provider — we'll post it in /changelog the day it goes live.

No. Every external write (email, WhatsApp, calendar create) requires an explicit approval event. This is enforced in the database, not just the UI — the engine physically cannot mark a card 'sent' without a matching approval row.

Every item gets exactly one category — Needs you, Waiting, Money, FYI or Noise — before you read it. You can filter your inbox by category, and tapping a category chip recategorises the card.

Yes. Tap the chip on the card and pick the right one. Your choice always overrides Nova's, is never overwritten, and feeds what Nova learns about similar items.

Yes. Forward anything to your Nova address on the free tier and it arrives triaged. Connecting a broker source on a paid tier just means you stop having to forward.

Only the signals you connect. Free tier: what you forward or upload. Paid tiers: the brokers you explicitly authorize. You can revoke any connection any time from /permissions.

No. We never sell your data and never use your content to train a model we operate. Details in /privacy.

Lightweight preferences (which cards you approve, your typical hours) and explicit memories you save. Sensitive message bodies aren't stored verbatim — Nova stores the signal, not the payload.

Yes. Memory → Export gives you a JSON of everything. Deleting your account runs immediately — Nova wipes the same set of rows and removes your login there and then, and revokes any connected accounts. It isn't a queued 30-day job.

Email forwarding, calendar .ics import, and manual capture. That's enough to see Nova's approval loop end-to-end without any broker setup.

Personal can connect WhatsApp as one of its accounts. The WhatsApp morning briefing and approval prompts are Plus and Business. Nova never auto-replies to your contacts: you approve either in Nova with one tap, or by replying to the brief with the card's number — "1" to approve, "1 snooze" to hold it, "1 no" to skip.

The connect flow is live-probed. If the provider is warming up you'll see a 'Temporarily unavailable' pill rather than a raw error. Retry in a few minutes — Nova uses exponential backoff behind the scenes.

Yes. Briefings deliver at your local wake hour (default 07:00) from your profile timezone. If you travel, update your profile — Nova adjusts the next morning.