Support
A founder reads every message.
Answers to the seven questions we get most below. If yours isn't here, send a note — early access, a founder reads every message.
Common questions
How do I connect Gmail, Calendar or WhatsApp?
Open Nova, tap Settings → Connected sources, then pick the account. Nova only reads what it needs to catch briefings, renewals and events. Disconnect anytime.
How do I set up WhatsApp briefings?
Go to Settings → Connected sources → WhatsApp and follow the number-verification prompt. Your daily briefing then arrives on WhatsApp; open Nova from the message to approve each item.
How do I cancel or change my plan?
Profile → Billing & plan. Cancel takes two taps and you keep access until the period ends. Downgrades and upgrades apply from the next billing cycle.
Can I export or delete my data?
Yes. Profile → Trust center → Export my data downloads everything as JSON. Delete my account (Profile → Danger zone) erases your account, memory and connections immediately — the rows go, your login is removed, and connected accounts are revoked.
When does my daily briefing arrive?
Briefings pre-generate overnight (05:45 UTC) and land on Home the moment you open the app. If WhatsApp is enabled, it arrives on WhatsApp at 07:00 local time.
My WhatsApp briefing didn't deliver — what now?
Check Settings → Connected sources → WhatsApp. Most failures are a stale number or a template not yet approved. Reconnect and Nova retries at the next window.
Is my data safe?
GDPR, POPIA and CCPA aligned. Encrypted in transit and at rest. We never sell your data and never use your content to train a model we operate.
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Next step
When you're ready, Nova takes two minutes to set up.
Five questions, then your first briefing.
No card. Nova drafts — you approve every send.